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Machine Services and Repairs


Athena Shave Ice Services: Your Trusted Solution for Machine Repairs

Are you looking for expert coverage to keep your shave ice machine operating at peak efficiency? At Athena Shave Ice, we don’t just sell machines—we ensure they stay functional and ready to deliver on-demand perfection.

With 20 years of specialized experience repairing Fujimarca, Swan, and Hatsuyuki machines, we offer unparalleled service and support. Whether you’re facing operational hiccups or need guidance on maintenance, Athena is your go-to partner for swift and effective solutions.

Why Choose Athena Shave Ice Services?

  1. Unrivaled Expertise: Backed by two decades of industry experience, we’ve mastered the art of diagnosing and resolving machine issues promptly, minimizing downtime.

  2. Direct Support, No Middleman: Skip the hassle of contacting manufacturers—bring your machine directly to us for quick repairs, or rely on our remote assistance via facetime, phone, text, or video support.

  3. Warranty Coverage: Every machine is covered for its first year under warranty, with all services provided free of charge during that period.

  4. Affordable Service Beyond Warranty: Once your warranty period ends, our services remain highly cost-effective with minimal fees for our expertise and time.

Reliable Customer Care: Whether troubleshooting minor issues or tackling complex concerns, Athena’s team is dedicated to delivering solutions that help you get back to business fast.

  • Transparent Pricing: We believe in honesty and simplicity. We provide an upfront breakdown of costs that includes two components: parts and labor, ensuring no hidden fees.

  • Fair Labor Rates: Our professional services are charged at $75.00 per hour, maintaining competitive rates. Most jobs typically require 1-2 hours to complete, with more complex repairs like machine balancing or motor changes taking up to 4-8 hours.

  • No Parts Markup: We never inflate the cost of parts. You pay only what’s necessary for the replacement, offering exceptional value and fairness.

  • Expert Machine Repairs: Whether it’s balancing, motor replacement, or troubleshooting, our skilled team is ready to bring your equipment back to full functionality with precision and efficiency.




DROP OFF/ PICK UP (Vegas only): You can schedule a drop off with us via contact and we will reach out or we can schedule a pick up at your business for a fee to cover our time and gas. Typically $35.00 to $50.00 depending on distance each way. Local only. 



PALLET SHIPPED: You can also ship the machines to us on a pallet. This is usually recommended if you have a lot of machines.

It would save you the headache of damages as well as shipping cost. If you need assistance with this, we can help.

Depending on the carrier you choose, it usually range from $250 to $350 for West Coast to us, and around $750.00 for Mid-West and East Coast. Pick up from residential are slightly more due to LIFT-GATE request. Please do package them properly before shipping it. 


 





 


Your Success, Our Commitment

At Athena Shave Ice, we understand how important flawless machine performance is for your business. That’s why we offer trusted, expert care whenever you need it. Contact us today and let us help you keep your shave ice operation running smoothly.

Maximize your machine’s efficiency and minimize disruptions—partner with Athena for all your repair and service needs!